Building Trust in Africa's Social Commerce
Shujaa Pay provides secure escrow services, holding funds safely until buyers confirm receipt of products, ensuring safe transactions between buyers and sellers across Africa.
Why Choose Shujaa Pay?
Our comprehensive escrow solution addresses the core challenges of digital commerce in Africa
Secure Escrow
We hold funds securely until buyers confirm receipt and satisfaction with products
Trust Building
Creating a reliable environment for digital commerce transactions
Business Growth
Empowering small and medium enterprises to scale with confidence
How Shujaa Pay Works
Our platform ensures secure transactions through a simple escrow process
Buyer Makes Payment
Buyer pays for products through Shujaa Pay's secure escrow service
Funds Held Securely
Payment is held in escrow until delivery is confirmed by the buyer
Seller Gets Paid
Once buyer confirms receipt, funds are released to the seller
Dispute Resolution
In the rare case of a dispute, our team is ready to help resolve the issue fairly
Our system is designed to prevent disputes through clear communication, detailed product descriptions, and transparent policies.
If an issue arises, our team mediates between buyer and seller to find a mutually acceptable solution.
If mediation is unsuccessful, our dispute resolution team makes a fair decision based on evidence provided by both parties.
What Our Users Say
Read what our customers have to say about their experience with Shujaa Pay's escrow services
Amina Hassan
Dar es Salaam, Tanzania
Clothing Retailer
"Shujaa Pay has greatly helped me run my online business. Before, I had no trust with my customers, but now funds are held in escrow until the package reaches the customer."
Juma Mbwana
Arusha, Tanzania
Buyer
"I was worried about buying products online because of fraud. Shujaa Pay has given me confidence that my money won't be lost. I can buy with peace of mind."
Fatma Salim
Zanzibar, Tanzania
Cosmetics Seller
"Shujaa Pay's escrow service has changed how I do business. My customers feel safe paying through this system, and I also have confidence in receiving my payments."
Amina Hassan
Dar es Salaam, Tanzania
Clothing Retailer
"Shujaa Pay has greatly helped me run my online business. Before, I had no trust with my customers, but now funds are held in escrow until the package reaches the customer."
Juma Mbwana
Arusha, Tanzania
Buyer
"I was worried about buying products online because of fraud. Shujaa Pay has given me confidence that my money won't be lost. I can buy with peace of mind."
Fatma Salim
Zanzibar, Tanzania
Cosmetics Seller
"Shujaa Pay's escrow service has changed how I do business. My customers feel safe paying through this system, and I also have confidence in receiving my payments."
Download Our Mobile App
Experience the convenience of secure escrow transactions on the go. Our mobile app allows you to manage your escrow transactions and track payments from anywhere.
Our Partners
